You have 30 days from order date days to return your purchase.
Mail returns to: Shophearts - Attn: Return # _(6 digits shophearts store order number)_ 7682 garden grove blvd, Westminster, CA 92683.
Orders typically ship within 2 business days. Orders placed Friday-Sunday will generally ship out Monday.
We're so bummed things didn't work out for you, but here's the good news: merchandise may be returned within 30 days from the order date. You will have up to 60 days after items have been purchased to exchange for anything else on the website. Here's the fine print: you cannot just return anything! All merchandise must be returned in NEW CONDITION (unwashed, unaltered with the original tag attached, footwear must be in its original shoebox, and swimwear & bodysuits must have the hygiene liners intact.) Any return received with makeup stains, deodorant stains, pet hair, perfume/detergent scent or smoke will be refused and returned to you and are subject to a shipping charge.
Opened cosmetics, jewelry, belts, lingerie, sunglasses, and gift certificates cannot be returned or exchanged.
A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.
Shipping Charges: Shipping charges on expedited orders are not refundable.
- If you received defective merchandise, please contact us within two business days so we can correct the issue.
- Items not received need to be reported within two business days of the scanned delivery.